Sentinel Instrumentation & Monitoring Systems
Effective Date: August 1st, 2025
Sentinel Instrumentation & Monitoring Systems (“Sentinel”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
Information We Collect
We may collect:
Contact & Business Information
- Name
- Organization
- Email address
- Phone number
- Billing information
Website & Analytics Data
- IP address
- Browser and device information
- Website usage data via cookies and Google Analytics
Public Hazard Reports
If you submit a hazard report through our online tools, we may collect:
- Name (optional)
- Email address
- Location details
- Photos and descriptions
Environmental monitoring equipment deployed by Sentinel collects environmental and geospatial data (e.g., rainfall, water levels, slope movement) and is not intended to collect personal information.
How We Use Information
We use information to:
- Deliver environmental monitoring and GIS-based services
- Respond to inquiries and hazard submissions
- Send automated alerts and notifications
- Process payments
- Improve our website and services
- Meet contractual and regulatory requirements
Data Hosting & Security
We use secure third-party service providers including ArcGIS Online (Esri), Microsoft Office365, payment processors, and analytics providers. Data may be stored in Canada or other jurisdictions where these services operate.
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
Your Rights
You may request access to or correction of your personal information by contacting us.
Contact
Sentinel Instrumentation & Monitoring Systems
426 S McLean ST., Campbell River, BC, Canada V9W 5W1
dan.cato@sentinelmonitoring.com
(250)2991759